{"id":3913,"date":"2025-07-15T12:36:41","date_gmt":"2025-07-15T12:36:41","guid":{"rendered":"https:\/\/lumiejewelry.com\/?page_id=3913"},"modified":"2026-02-24T10:14:30","modified_gmt":"2026-02-24T10:14:30","slug":"terms-services","status":"publish","type":"page","link":"https:\/\/lumiejewelry.com\/he\/terms-services\/","title":{"rendered":"Terms &amp; Services"},"content":{"rendered":"<div class=\"slider-wrapper relative\" id=\"slider-235350988\" >\n    <div class=\"slider slider-nav-circle slider-nav-large slider-nav-light slider-style-normal\"\n        data-flickity-options='{            \"cellAlign\": \"center\",            \"imagesLoaded\": true,            \"lazyLoad\": 1,            \"freeScroll\": false,            \"wrapAround\": true,            \"autoPlay\": 6000,            \"pauseAutoPlayOnHover\" : true,            \"prevNextButtons\": true,            \"contain\" : true,            \"adaptiveHeight\" : true,            \"dragThreshold\" : 10,            \"percentPosition\": true,            \"pageDots\": true,            \"rightToLeft\": true,            \"draggable\": true,            \"selectedAttraction\": 0.1,            \"parallax\" : 0,            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover has-parallax\" id=\"banner-1967917246\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" data-parallax=\"-3\" data-parallax-container=\".banner\" data-parallax-background>\n            <img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1116\" src=\"https:\/\/lumiejewelry.com\/wp-content\/uploads\/2026\/02\/masha-terms.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-437408163\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                     <div data-animate=\"flipInY\">           <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h3 class=\"alt-font\">Lumie &#8211; Memorable Jewelry\u00a0<\/h3>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3px;margin-bottom:3px;\"><\/div>\n\n<h1 class=\"h-large uppercase\"><span style=\"font-size: 160%;\"><strong>TERMS &amp; CONDITIONS<\/strong><\/span><\/h1>\n<div class=\"is-divider divider clearfix\" ><\/div>\n\n\n              <\/div>\n           <\/div>\n       <\/div>                     \n<style>\n#text-box-437408163 {\n  width: 100%;\n}\n#text-box-437408163 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-437408163 {\n    width: 96%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1967917246 {\n  padding-top: 600px;\n}\n#banner-1967917246 .overlay {\n  background-color: rgba(0, 0, 0, 0.279);\n}\n#banner-1967917246 .banner-bg img {\n  object-position: 63% 71%;\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n\t<\/div>\n\n\n<div class=\"row\"  id=\"row-709801040\">\n\n\n\t<div id=\"col-1489760411\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >Website &amp; Product Use Policy<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"p1\">Welcome to our store. By purchasing from us, you agree to the following policies regarding product use, warranty, returns, and digital services. Please read carefully.<\/p>\n\t\n  \n    <div class=\"row large-columns-4 medium-columns-3 small-columns-2 row-small slider row-slider slider-nav-reveal slider-nav-push\"  data-flickity-options='{&quot;imagesLoaded&quot;: true, &quot;groupCells&quot;: &quot;100%&quot;, &quot;dragThreshold&quot; : 5, &quot;cellAlign&quot;: &quot;left&quot;,&quot;wrapAround&quot;: true,&quot;prevNextButtons&quot;: true,&quot;percentPosition&quot;: true,&quot;pageDots&quot;: false, &quot;rightToLeft&quot;: true, &quot;autoPlay&quot; : false}' >\n\n  <\/div>\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:undefined%;\">Jewelry Appearance Disclaimer<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"p1\">Each piece of jewelry is <span class=\"s1\"><b>handcrafted and custom-made<\/b><\/span>, which means:<\/p>\n<ul>\n<li>\n<p class=\"p1\">Minor variations in <span class=\"s1\"><b>texture, polish, or finish<\/b><\/span> may occur. These are natural results of handmade craftsmanship and are not considered defects.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Product images shown on the website may display <span class=\"s1\"><b>slightly different colors<\/b><\/span> due to lighting conditions during photography or screen display variations.<\/p>\n<\/li>\n<\/ul>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >Warranty &amp; Terms of Use<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"p1\">We offer a <span class=\"s1\"><b>1-year limited warranty<\/b><\/span> on all our jewelry, which covers:<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Manufacturing defects<\/b><\/span>, including preparation faults or inherent design flaws originating from the designer.<\/p>\n<\/li>\n<\/ul>\n<p class=\"p1\">The warranty <span class=\"s1\"><b>does not cover damages<\/b><\/span> resulting from improper use, including but not limited to:<\/p>\n<ul>\n<li>\n<p class=\"p1\">Wearing during <span class=\"s1\"><b>sports or physical activities<\/b><\/span> that may cause stress or breakage.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\">Exposure to <\/span><b>saltwater, seawater, chemicals, magnets, or extreme temperatures<\/b><span class=\"s1\">.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\">Attempting to <span class=\"s1\"><b>alter or overwrite the memory chip<\/b><\/span> embedded in the jewelry.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\">Submerging in liquids, use in <\/span><b>water sports, diving, or swimming<\/b><span class=\"s1\">.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\">Contact with <span class=\"s1\"><b>sand, powders, polishers<\/b><\/span>, or attempts to alter the physical or digital structure.<\/p>\n<\/li>\n<\/ul>\n\t<div id=\"gap-458682901\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-458682901 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:undefined%;\">Returns Policy<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"p1\">We accept returns under the following conditions:<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\">The jewelry must be <\/span><b>returned in its original packaging<\/b><span class=\"s1\">.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\">Returns are valid <\/span><b>only for non-customized items<\/b><span class=\"s1\">.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\">In case of custom orders (e.g., personalized inscriptions or customized digital content), <span class=\"s1\"><b>labor and customization costs may be deducted<\/b><\/span> from the refund amount.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Refunds are issued after the returned product is received and inspected.<\/p>\n<\/li>\n<\/ul>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:undefined%;\">Shipping &amp; Delivery<\/span><b><\/b><\/h3><\/div>\n\n<ul>\n<li>\n<p class=\"p1\">Estimated delivery time for <span class=\"s1\"><b>in-stock items<\/b><\/span> is up to <span class=\"s1\"><b>24 working days<\/b><\/span>.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">In case of delays beyond 24 working days, a <span class=\"s1\"><b>10% compensation<\/b><\/span> will be issued.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">If the product is <span class=\"s1\"><b>not delivered within 40 working days<\/b><\/span>, the customer is eligible for a <span class=\"s1\"><b>full refund<\/b><\/span>.<\/p>\n<\/li>\n<li>In case of item that is not in stock and or a highly customized website is requested, the duration will be agreed upon initially.<\/li>\n<\/ul>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:undefined%;\">Digital Space Terms<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"p1\">\u00a0<\/p>\n<p>\u00a0<\/p>\n<h3><b>Digital Space \/ Personal Website<\/b><\/h3>\n<p class=\"p3\"><b>Introduction<\/b><b><\/b><\/p>\n<p>A personal website also called a digital space will be created for you included at the price of the jewelry, which will then be stored as a link inside your jewelry. Alternatively you could choose to have it linked to another website you provide\/ social media link\/ link tree\/ or any other link you choose. In this case the jewelry will cost you 20$ less. The amount will be calculated when choosing, &#8220;I will include my own link&#8221; option.\u00a0<\/p>\n<p class=\"p4\">Upon purchasing a piece of jewelry, you will receive a form via email requesting links to your digital content \u2014 such as photo albums, music playlists, videos, or any other online media (links only).<\/p>\n<p class=\"p4\">The website is designed and built by us, with a thoughtful and aesthetic approach that reflects your story. The site will include the links you provided (for example: Google Photos, Spotify, YouTube, and more), all accessible from the main page.<\/p>\n<p class=\"p4\">After delivery, the website can be edited either by you or by us. Any additional changes or design adjustments made by us after delivery may require an additional payment.<\/p>\n<p class=\"p1\">Every piece includes a <span class=\"s1\"><b>basic single page digital space (website)<\/b><\/span>\u00a0accessible via the jewelry, for a period of 3<span class=\"s1\"><b> years <\/b>for free<\/span>. After the 3 year period, Lumie has the right to decide to charge a hosting fee of 25 USD a year.<\/p>\n<ul>\n<li>\n<p class=\"p1\">This space (website) hosts a single page and link to external sources such as <span class=\"s1\"><b>photos, text, music, or video<\/b><\/span>, depending on the customer\u2019s request.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Any <span class=\"s1\"><b>user-altered content<\/b><\/span> is not covered under warranty.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Post-delivery <span class=\"s1\"><b>customization or modification<\/b><\/span> of the digital space in case changes are requested, is available at a rate of <span class=\"s1\"><b>$30 per hour<\/b><\/span>.<\/p>\n<\/li>\n<\/ul>\n<p class=\"p3\"><b>Warranty<\/b><b><\/b><\/p>\n<p class=\"p4\">We are not responsible for technical issues or malfunctions caused by changes made by the user after delivery. That said, we are always happy to assist in case backups needed and support whenever possible.<\/p>\n<p class=\"p3\"><b>Privacy<\/b><b><\/b><\/p>\n<p class=\"p3\"><span class=\"s3\">Your personal website is <\/span><b>not indexed or listed on Google or other search engines <\/b>by default, unless the user requests (by the initial form)<span class=\"s3\">.<\/span><\/p>\n<p class=\"p4\">Please note that anyone who has the direct link can access the website.<\/p>\n<p>The user will be asked to provide a photo album link, or any media or written text they choose to include to their website. However there is an option to take ownership and full control soon after the website&#8217;s creation, and then make changes and updates as the user&#8217;s wish and by that no links sharing with Lumie is needed.<\/p>\n<p class=\"p3\"><b>Accessibility<\/b><b><\/b><\/p>\n<p class=\"p4\">The website includes an accessibility statement and basic accessibility features. We provide a <span class=\"s2\"><b>basic accessibility package<\/b><\/span>, but we are not responsible for full compliance for every possible user or assistive technology.<\/p>\n<p class=\"p4\">The website is available <span class=\"s2\"><b>online only<\/b><\/span> and requires an internet connection.<\/p>\n<p class=\"p3\"><b>Media &amp; Hosting<\/b><b><\/b><\/p>\n<p class=\"p4\">The website does <span class=\"s2\"><b>not host<\/b><\/span> the media you provide. It includes only:<\/p>\n<ul>\n<li>\n<p class=\"p1\">Links to external platforms (such as Google Photos, Spotify, YouTube, etc.)<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Images and graphics that you approved for display on the main page<\/p>\n<\/li>\n<\/ul>\n<p class=\"p4\">All media remains hosted on its original platform.<\/p>\n<p>\u00a0<\/p>\n<p><strong>By purchasing and going through the process, the user agrees to the terms &amp; conditions.<\/strong><\/p>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:undefined%;\">always here for you<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"p1\">For further questions or support, feel free to contact our customer service team.<\/p>\n<p>lumie.smart.jewelry@gmail.com<\/p>\n\t<div id=\"gap-602336477\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-602336477 {\n  padding-top: 180px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-3913","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"ykrgby@gmail.com","author_link":"https:\/\/lumiejewelry.com\/he\/author\/ykrgbygmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":null,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/pages\/3913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/comments?post=3913"}],"version-history":[{"count":15,"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/pages\/3913\/revisions"}],"predecessor-version":[{"id":4462,"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/pages\/3913\/revisions\/4462"}],"wp:attachment":[{"href":"https:\/\/lumiejewelry.com\/he\/wp-json\/wp\/v2\/media?parent=3913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}